Training Works values and protects the personal information it collects in the course of its business. Training Works will collect 'personal information' only if it is necessary for Training Works functions or activities.

'Personal information' is defined as ‘information that is recorded in any form about an individual whose identity is apparent, or can reasonably be ascertained, from the information.'

Training Works will take all reasonable steps to protect personal information it holds about you from unauthorised access, modification or disclosure and will not disclose personal information about you.

Training Works is committed to ensuring that all trainees have a positive relationship with Training Works and its contractors. Where problems arise, Training Works will try to resolve complaints quickly and fairly.

If you have a complaint or grievance, you should raise the matter with Sheryl Ward, principal of Training Works. Sheryl Ward can be contacted by telephone 0412315099 or email sherylward@trainingworks.com.au